Refund policy

 

Customers may request a return or exchange within 15 of receiving their order.

To be eligible for a return or exchange:

• The item must be unused and in its original condition.
• Clothing must be unworn, unwashed, and have all original tags attached.
• Smart gadgets must be returned with all original accessories, manuals, packaging, and components.
• Proof of purchase or order information must be provided.
• Items damaged through misuse, negligence, unauthorized modification, or improper handling may not be eligible for return.

Certain products may be excluded from returns for hygiene, safety, or other applicable reasons.

Exchanges

Customers may request an exchange for an eligible item, subject to product availability. If the requested replacement is unavailable, the customer may be offered a refund or another suitable option.

Approved refunds will be issued using the original payment method whenever possible.

Once a returned item has been received and inspected, customers will be notified whether the refund has been approved. Approved refunds will generally be processed within busines days

Shipping charges may be non-refundable unless the return is due to an error on our part, a defective product, or an item that was damaged before delivery.

If a returned product does not meet the requirements of this policy, [Store Name] reserves the right to reject the return or issue a partial refund.